Poetic Asides – Wednesday Poetry Prompt
“Getting (Blank)”
Getting Through to Customer Service
I punched in the 800 number
and waited
the smooth voice on the other
end assured me that my call
was important to them
I waited
fuzzy music of an unknown
genre blaring through the lines
more waiting
once again assured that
my call was important
made a cup of tea
music, music, music
started a crossword puzzle
ah,at last, a real person
asked my name,
account number,
date of birth,
….. and “how may I help you?”
my mind was numbed by
endless tunes
I mumbled something vague
I was not getting through
rhymeswithbug 
Was just there yesterday. Very nice.
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Excellent you have it as it is!!
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Sad state of affairs but definitely the reality. I can actually remember when each company staffed a customer service department – ah, the old days. 🙂
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sigh
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