Getting Through to Customer Service

Poetic Asides – Wednesday Poetry Prompt
“Getting (Blank)”

Getting Through to Customer Service

I punched in the 800 number
and waited
the smooth voice on the other
end assured me that my call
was important to them
I waited
fuzzy music of an unknown
genre blaring through the lines
more waiting
once again assured that
my call was important
made a cup of tea
music, music, music
started a crossword puzzle
ah,at last, a real person
asked my name,
account number,
date of birth,
….. and “how may I help you?”
my mind was numbed by
endless tunes
I mumbled something vague
I was not getting through